Returns & Refunds
Returns & Refunds Policy
We want you to be completely satisfied with your purchase. Please read our returns and refunds policy below before starting a return or exchange.
Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we cannot offer a full refund or exchange.
To be eligible for a return, your item must be unused, in the same condition received, and in the original packaging.
- Gift cards
- Downloadable software products
- Health and personal care items
Refunds
Once your return is received and inspected, we will notify you by email regarding approval or rejection of your refund.
Approved refunds will automatically be applied to your original payment method within several business days.
Late or Missing Refunds
If you haven’t received a refund yet, first recheck your bank account and contact your credit card provider, as processing delays can sometimes occur.
If you still have not received your refund, contact us directly for assistance.
Exchanges
We only replace items if they are defective or damaged. If you need an exchange for the same item, contact us at:
fincatodamiano@gmail.com
Shipping Returns
Customers are responsible for return shipping costs unless the item received is faulty or incorrect.
For valuable items, we recommend using a trackable shipping service or shipping insurance.
Need Help?
If you have questions regarding returns, exchanges, damaged products, or refunds, feel free to contact us directly at fincatodamiano@gmail.com .
